Hidalgo County Texas
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Hidalgo County Courthouse
100 N. Closner
Edinburg, Texas 78539

139th District Court

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1. Has the order been signed?

398th District Court

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1. When is my next court date?
2. Has my case / motion / etc. been filed?
3. Who is the attorney of record on this case?

Adult Probation Services

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1. What is deferred adjudication?
2. What is SAFPF?
3. How does probation differ from parole?

Budget & Management

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1. What is in the budget?
2. Who approves the County’s budget?
3. What is the General Fund Budget?

Building & Grounds

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1. Does Building & Grounds personnel do construction renovations?
2. Does Building & Grounds have on call staff for emergencies?
3. How much square footage does Building & Grounds cover Countywide?

CEDS

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1. What is CEDS?
2. What is asset mapping?
3. Who will develop the CEDS?
4. What other communities have done CEDS?

Commissioner Pct. 3

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1. If I need to report poor maintenance of a road due to lack of paving or pot holes, whom do I speak to?
2. Does the county or precinct have a program to pay for burial services?
3. I would like an appointment to meet with the Commissioner, schedule a speech, or invite him to a function. Whom do I call for help?
4. Who is responsible for maintaining vacant lots?
5. I would like to reserve a County Pavilion. Whom should I contact? How much will cost me to reserve the pavilion?

County Court #1

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1. How can I get a setting on a specific motion?
2. When a Motion for Continuance is filed, does the attorney and defendant need to be present?
3. Does the Court allow counsel to appear by telephone for hearings?

County Court #4

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1. How can I get a setting on a specific motion?
2. When a Motion for Continuance is filed, does the attorney and defendant need to be present?
3. Does the Court allow counsel to appear by telephone for hearings?

County Judge's Office

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1. What are the County Judge’s responsibilities?
2. Can the County Judge help me with my problems? What kinds of problems can you help me with?
3. How can I request the Judge to speak at or attend my event?

District Clerk's Office

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1. Where are you located?
2. Where do I mail my child support payments?
3. To whom do I make my check payable?
4. What method of payment does the State Disbursement Unit accept?
5. How do I file for child support?
6. How do I file for a divorce and I can I obtain the documents through your office?
7. How much does it cost to file a family case (cause)?
8. Is there a number I can call to get case information?
9. How can I obtain a copy of my case?
10. How can I obtain a restraining/protective order?
11. Am I required to hire an attorney or can I represent myself in a case?
12. When will my case go to trial?

efiling/Texfile

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1. How does e-filing work?
2. What is an EFSP?
3. Is e-filing secure?
4. What is e-service?
5. How do I serve other individuals with my e-filed documents?
6. Can I use e-service without filing a document with the court?
7. How is the TexFile system different from the one currently in place?
8. What is the timetable for transitioning to TexFile?
9. What is the schedule for mandatory filing?
10. How will my court be notified of my official transition plan?
11. Will I have access to prior e-filed documents? If so, how far back?
12. My court is currently e-filing. Will all of the fees and other data need to be reconfigured into the new system manually?
13. What do I have to do to ensure that my vendor?s case management system is ready and can maximize efficiencies?
14. What kind of user support will the new system have?
15. How will court personnel be trained?
16. I have questions. Who can I call?
17. Is e-filing mandatory for my court?
18. What type of cases can I e-file using TexFile?
19. When can I use TexFile?
20. When I need to file with a specific court, how will I know whether the county has transitioned to the new system?
21. Do I have to register to use TexFile?
22. Is support available for the TexFile system?
23. Is documentation available for using TexFile?
24. Is training available for using TexFile?
25. What are the computer requirements for using TexFile?
26. Can I use TexFile if I am a pro per or pro se?
27. Can TexFile be used to initiate cases or to file into existing cases?
28. Is there a fee to use TexFile?
29. What is the convenience fee?

Elections Department

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1. Who can Register?
2. When can I register to Vote?
3. Where can I register to vote?
4. How often do I have to register to vote?
5. Am I able to change my address or apply for VR card online?
6. I can't find my voter certificate/card. Will I be able to vote without it?
7. Must a Texas Drivers License (TDL)# be provided on a VR application?
8. What if I move?
9. How can I find out if I am registered to vote or if you have my correct address?
10. What do volunteer deputy registrars do?
11. Who may serve as a volunteer deputy registrar?
12. Who may NOT become a volunteer deputy registrar?
13. How do I get the voter registration cancelled if my family memeber is deceased?
14. I want to speak to somone in the Republican/Democratic party or contact a particular candidate.
15. I just moved into Hidalgo County but never registered to vote. This being Election Day, can I still pratice my right to vote?
16. How much time does a person have to respond to a supplemental letter?
17. I'm going on a trip to Mexico and they told me I need my voter registration card to get back. I don't have it. Can you send me one or can I come in and get it?

Emergency Services

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1. Why is it important to have an Emergency Plan for my family?
2. Where can I find information to make my plan?

Employee Benefits

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1. Whom does an employee report an injury / accident to?
2. How much time does an employee have to report an injury / accident?
3. What is the name, address, and phone number of the County’s worker’s compensation carrier?

Health and Human Services

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1. Do I need a temporaty food event permit?

Human Resources

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1. What positions are available this week?
2. Can I apply for more than one position?

Indigent Defense

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1. Can I get an attorney for a civil matter?
2. Can I choose an attorney?
3. Do services provided by Indigent Defense cost anything?

Insurance Department

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1. How can I replace my ID card?
2. Can I change my beneficiary?
3. When is open enrollment?

Justice of the Peace Pct. 1, Pl. 1

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1. What is needed to get married?
2. What is the method of payment accepted?

Justice of the Peace Pct. 2, Pl. 2

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1. What is needed to get married?
2. What is the method of payment accepted?

Justice of the Peace Pct. 3, Pl. 1

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1. What forms of payment are accepted?
2. Does the department offer payment plans?

Justice of the Peace Pct. 3, Pl. 2

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1. What is needed to get married?
2. What is the method of payment accepted?

Justice of the Peace Pct. 5, Pl. 1

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1. What is the method of payment accepted?

Law Library

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1. What is the location and hours of operation?

Media Room / Public Affairs

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1. How do I request public information?
2. How do I request an interview with a county elected official or department head?
3. Where and when does your programming appear on television?

Motor Vehicle Department

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1. Where should questions regarding registration and title transfers be directed?
2. Where should questions regarding sales tax be directed?
3. Can a vehicle be operated after the registration expires?
4. Is the purchaser given a specified length of time in which to file an application for transfer of title at the County Tax Assessor / Collector Office?
5. For what period of time may a new Texas resident display their current out-of-state license plates?

Planning Department

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1. What documents are needed to apply for a building permit?
2. How do I get the measurements of my property?
3. What are the setbacks required on my property?
4. What do I need to do to subdivide my property?
5. How long before my utilities are connected?
6. What type of construction can I do on my property (commercial, residential, multi-family, etc.)?
7. What is the status of my proposed subdivision?

Public Defender's Office

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1. What are my Constitutional rights in the criminal law process?
2. How do I know if I'm eligible for a Public Defender?
3. At what stages in the criminal law process does the Public Defender represent me?

Purchasing Department

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1. How can vendor’s obtain procurement packets?
2. How can I obtain bid results?
3. Who maintains information about properties owned by the County?

Right of Way Department

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1. Where does the County row begin / end?
2. How is the County divided?
3. How long will it take for a permit to be approved?

Safety Division

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1. When is Hidalgo County going to pay my claim?
2. What is the function of your department?
3. What type of trainings does your department offer?

Tax Office

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1. How do I change my address?
2. Where do I go to register for Electronic Tax Statements?
3. How can I change ownership on my property?
4. Where can I find more information about how property taxes are calculated and the rights a taxpayer has?
5. Who can pay property taxes?
6. When are tax statements mailed out?
7. What if I do not receive my statement by October or soon thereafter?
8. Where can I pay my property taxes?
9. Who do I make my check payable to?

Veterans Service

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1. How can I sign up for VA health care?
2. What type of services will I be eligible for under the new contracts with local hospitals?
3. How can I get my military records?
4. How can I check the status of my claim?